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Battleground Live Australia - Operational
Battleground Live Australia
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Battleground Live UK - Operational
Battleground Live UK
Twilio (SMS provider) - Operational
Twilio (SMS provider)
Battleground Live Email - Australia - Operational
Battleground Live Email - Australia
Battleground Live Email - UK - Operational
Battleground Live Email - UK
Courier (Touchbase SMS and Push) - Operational
Courier (Touchbase SMS and Push)
All queued messages have been processed.
Messages are flowing again. We will continue to monitor.
We found the issue. We believe it's an issue with our cloud provider. Fix is being rolled out.
Messages are being queued resulting in delayed sends.
This incident has been resolved.
All queued messages have been processed. We will continue to monitor.
The fix has been deployed and the queued messages are beginning to be processed again
Issue has been identified and are working to roll out a fix. All messages that have been queued up will be sent.
We are currently investigating an issue with delayed messages.
Starting on 09/21/26 14:27 UTC Twilio customers experienced API errors affecting multiple services. Affected Components:Phone NumbersAccount ManagementAuthy > VerifyProgrammable Messaging > SMSProgrammable Messaging > Messaging ServicesProgrammable Messaging > MMSProgrammable Messaging > ConversationsProgrammable Video > Group RoomsServerless > StudioServerless > SyncFlex > TaskRouter. The issue was resolved on 09/21/26 14:28 UTC
Our engineers have investigated and resolved an issue with Messaging Services. From 10:28AM PDT on Tuesday, 7/21/26 to 6:00PM PDT on Friday, 9/4/26, customers may have experienced HTTP 400 responses with Twilio error code 21620 when sending messages through Messaging Services if the media URL parameter contained a comma. The issue has been resolved and all impacted services are operating normally.
No notices reported this month
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